AUTUMN OFFER TERMS AND CONDITIONS

• Guests can return on a date of their choosing before 15 December. Excluding certain dates and school holidays.
• Tickets will be limited and available on a first come first serve basis.
• The offer only applies to full day tickets booked in advance through the Chester Zoo website from 1 September to 30 September 2023.
• Original zoo visit must be made in the month of September for this offer to apply and redeem your second visit.
• Tickets are only valid for a single return free visit to gain entry to Chester Zoo.
• Free return visits will only be accepted upon presentation of the original ticket(s) from your first visit with a valid ID that must match the original booker.
• Free return tickets must be pre-booked in advance.
• Free return visit need to be redeemed by the 15 December 2023.
• No cash alternative is available, tickets cannot be re-sold or exchanged.
• Return visits are subject to availability.
• Return visits can only be exchanged for the same original ticket type and only apply to zoo entry (i.e. an Adult ticket for an Adult ticket).
• The offer does not apply to special events or experiences such as Lanterns and Light, Into the Night or our animal encounters.
• Any other additional paid-for activities are exempt and do not apply.
• Full zoo regulations apply.
• Chester Zoo has the right to refuse entry and withdraw this offer at any time.
• This offer is available on full day tickets purchased in advance through the Chester Zoo website, and is not applicable to afternoon tickets, complimentary tickets, school or groups, corporate events, private hire, short breaks packages or tickets purchased through a partner discounted ticket and/or third party.