Welcome to The Reserve - Opening August 2025
Extraordinary experiences that protect the wild world
Stay in a cosy lodge, carefully crafted to combine all the comforts of home with the sumptuous colours, textures and beauty of the African Savannah.
Sip your morning coffee while watching giraffes meander a few steps away.
Go behind the scenes for exclusive wildlife experiences with our expert team of conservationists.
Join us for a sundowner on the terrace and feast from our specially curated dinner menu in our restaurant.
Fall asleep knowing your stay is directly funding our conservation work out in Africa, helping nature not just survive, but thrive.
Experience the extraordinary
Create memories that last a lifetime whilst helping protect our wonderful wild world
51 luxurious lodges set around our bachelor giraffe habitat or overlooking a stunning nature lake
Enjoy a complimentary drink in our lounge on arrival whilst our friendly team check you in.
Whatever you need to make your stay special, our team are on hand 24 hours a day to make it happen.
Join us for a sundowner around the fire-pit whilst our animal experts share stories from the field.
Take a seat on our stunning lakeside terrace and you might glimpse some of the wildlife that have made it their home.
Our spacious bar provides the perfect spot to unwind or make new friends after an action-packed day in the zoo.
Join us in the Amboseli Restaurant for breakfast and dinner.
Our lounge provides a space to relax, chat or play a board game or two.
Our terrace offers a space to grab some fresh air, take in the views and nibble on a bar snack.
Stay in one of our Giraffe Lodges, each with private garden, outside bath and giraffe feeding platform.
Our giraffes are just over the moat from your balcony. You can even schedule in a feed.
If you need a bit more space, or you just fancy the chance to 'starfish', our Premium and Family Lodges have a second bedroom.
Each lodge has a spacious living and sleeping area with a balcony. Some balconies even have a bath for an end of day soak.
If you're coming with a group, our interconnecting lakeside lodges are the perfect solution for your stay.
Add an exclusive experience package of unique animal encounters and peeks at the extensive conservation work we do.
Get up close, and create magical memories
Make your stay the perfect balance of luxury and adventure.
Choose one of our carefully crafted experience packages, designed to get you up-close-and-personal with the animals of the African savannah, and maybe provide a peek behind the curtain of the work of our expert team at Chester Zoo. Then match it with your choice of luxury lodge.
Your stay helps protect our wonderful, wild world
Conservation is at the heart of everything we do at Chester Zoo. Your stay helps wildlife survive and thrive. Every visit to The Reserve funds our groundbreaking conservation work both in Africa and in key regions around the world. From scientific breakthroughs which helped save the black rhino, through to the innovative use of AI to protect giraffes and pangolins in Uganda, our conservation team work tirelessly to help prevent extinction.
Stunning lodges to make every stay special
Wake up overlooking a private savannah, with giraffes and other species grazing just a few feet away, or watch wildlife make our private lake their home, whilst getting ready to feast in our stylish restaurant. Then match your lodge with your choice of 3 experience packages. We promise you'll never want to leave.
Contact us
For any further questions about The Reserve please contact our friendly Reservations team, who will be happy to assist with your query.
FAQs
Our rates vary depending on your preferred stay date, lodge type, and selected package. For real-time availability and pricing, simply click the Book Now button as you explore the website — it’s the easiest way to discover the perfect option for your stay at The Reserve.
Or call our Reservations Team on +44 1244 561070