National Conservation Zoo

Opening times today: 10am - 4:30pm (Last entry at 4pm)

Terms and conditions of purchase

1.1 Definitions. In these Conditions, the following definitions apply:

Business Day: a day (other than a Saturday, Sunday or a public holiday) when banks in London are open for business.

Commencement Date: has the meaning set out in clause 2.2.

Conditions: these terms and conditions as amended from time to time in accordance with clause 14.8.

Contract: the contract between the Zoo and the Supplier for the supply of Goods and/or Services in accordance with these Conditions.

Zoo Materials: has the meaning set out in clause 5.3(i).

Deliverables: all documents, products and materials developed by the Supplier or its agents, contractors and employees as part of or in relation to the Services in any form or media, including without limitation drawings, maps, plans, diagrams, designs, pictures, computer programs, data, specifications and reports (including drafts).

Goods: the goods (or any part of them) set out in the Order.

Goods Specification: any specification for the Goods, including any related plans and drawings, that is agreed in writing by the Zoo and the Supplier.
Intellectual Property Rights: all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
Order: the Zoo’s order for the supply of Goods and/or Services, as set out in the Zoo’s purchase order form.
Services: the services, including without limitation any Deliverables, to be provided by the Supplier under the Contract as set out in the Service Specification.
Service Specification: the description or specification for Services agreed in writing by the Zoo and the Supplier.
Supplier: the person or firm from whom the Zoo purchases the Goods and/or Services.
Zoo: the North of England Zoological Society a private company limited by guarantee registered in England and Wales with company number 00287902 (registered charity number 306077) and whose registered office is located at Cedar House, Zoological Gardens, Caughall Road, Upton-By-Chester, Chester, CH2 1LH OR Chester Zoo Enterprises Limited a private company limited by shares registered in England and Wales with company number 02669535 and whose registered office is located at Cedar House, Zoological Gardens, Caughall Road, Upton-By-Chester, Chester, CH2 1LH, as the context so permits.

1.2 Construction. In these Conditions, the following rules apply:

(a) a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);

(b) a references to a party includes its successors or permitted assigns;

(c) a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;

(d) any phrase introduced by the terms includingincludein particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and

(e) a reference to writing or written includes e-mails but not faxes.

Schedule – delivery locations

Delivery address Delivery times
Contact phone
number
Contact email address
Retail Division Retail Stores
Caughall
Warehouse
Chester Zoo
Caughall Road
Upton-By-Chester
Chester
CH2 4BW
Please call
ahead to
arrange
delivery
between
10am – 5pm
01244 389740 retailstores[at]chesterzoo.org
Food & Beverage
Division
Catering Stores
Chester Zoo
Caughall Road
Upton-By-Chester
Chester
CH2 1LH
7am – 3pm
for main
warehouse
deliveries.
7am – 10am
for locations
within the zoo
01244 650224 stores[at]chesterzoo.org
Animal Supplies
Division
Animal Supplies
Division
Moston Road (A41)
Upton-By-Chester
Chester
Please call ahead
for directions
7.00am-3.30pm 01244 389797 asdivision[at]chesterzoo.org

The Supplier should contact the main zoo switchboard in the event of queries, on 01244 380280.