Accessibility
We want all of our visitors to have an amazing day at the zoo. We’re working hard to be as accessible as possible.
Visitors with disabilities may admit one accompanying carer free of charge when they pay for a full price Adult, Student or Child ticket type; tickets can be collected from our Ticket Sales windows when you arrive. To collect the carer ticket, please make sure you bring along your supporting documents that shows you require a carer. We accept the following documents:
• Disability Allowance Letter
• PIP letter
• Access Pass
• Any other appropriate supporting documentation as issued by your local council.
For T&C’s surrounding our Adult, Student and Child ticket types including age restrictions please visit our terms and conditions.
Take a look at the our accessibility review on DisabledGo for more help when planning your visit.
Get in touch
Contact the team
guest.services@chesterzoo.org
01244 380 280